Refund & Cancellation Policy
Last updated: January 2025
1. No Refund After Session Delivery
Due to the personalized and time-based nature of tarot/astrology readings, no refunds are issued once a session has been delivered.
2. Cancellation Policy
- You may request cancellation or rescheduling only if done at least 6 hours prior to the scheduled session.
- All valid cancellations will be rescheduled only — no refunds will be initiated under any circumstances.
- Cancellations requested within 6 hours of the session will be treated as completed sessions.
3. Strict No Refund Policy
- All purchases made on Karmic Astro-Tarot are final and non-refundable.
- Due to the time, energy, and personalized nature of services, no monetary refunds will be provided.
- Refunds are not applicable for dissatisfaction, change of mind, or perceived outcomes.
4. Exception for Refund Eligibility
- A refund may only be considered if Karmic Astro-Tarot is unable to allocate a session slot within 2 days of booking.
- This is the only condition under which a refund request may be reviewed.
- All such cases are subject to verification and final approval.
5. Missed or Late Sessions
- A grace period of 10 minutes is allowed.
- If the client fails to join within this period, the session will be marked as completed.
- No refunds or rescheduling will be provided for missed sessions.
6. Technical Issues
If a session cannot be delivered due to a technical issue on our end:
- The session will be rescheduled only.
- No refunds will be issued under any circumstances.
7. Payment Gateway Failures
If a payment fails or gets stuck:
- The issue must be taken up directly with Razorpay or PayPal.
- Karmic Astro-Tarot does not control payment processing outcomes.
- No liability for refunds in such cases lies with Karmic Astro-Tarot.
8. Digital Products & Reports
Any digital reading, PDF report, or analysis once delivered is strictly non-refundable.
9. Fraudulent Activity
We reserve the right to deny services, block users, or refuse any requests in case of:
- Multiple cancellations or misuse of rescheduling
- Chargeback fraud or disputes
- Abusive, manipulative, or malicious behavior
10. Contact for Refund Queries
📧 email: karmikastrotarot@gmail.com
📞 WhatsApp: +91 9667755118